Knight Outdoors Terms and Conditions
Methods of Payment
Knight Outdoors accepts MasterCard, Visa, and Discover as methods of payment.
Prices and availability on products are subject to change without notice. Errors will be corrected when discovered. Knight Outdoors reserves the right to correct any errors (pricing or otherwise), inaccuracies or omissions at any time, including after orders have been shipped.
Customer is responsible for all shipping charges. Knight Outdoors uses multiple shipping methods from USPS and UPS. Upon placing an order, your card will be charged. All orders require 7-10 business days for processing before shipment, unless otherwise specified. This processing time does not include delays due to holidays. Knight is not responsible for shipping delays caused by the shipper.
Return Policy Procedures
When you receive an order, it will contain an invoice and return form. Attached to your order and found on your invoice will be a sales order number “SOXXXXXX” that will double as your return authorization number. You MUST clearly notate this sales order number on your return packaging. Please note that any return item(s) in used condition are not eligible for refund, replacement, or exchange. If you fail to send the return form back with your return, do not completely fill out and sign and date the return form, or fail to clearly notate your sales order number on your return packaging, then your return will be refused and any refund, replacement, or exchange will be denied.
RIFLE RETURN POLICY
Since Outdoors purchased directly through Knight Outdoors are built to order, unused and unfired Outdoors returned within 30 days of shipment are subject to a 25% restocking fee. Customer is responsible for shipping charges. Unused and unfired Outdoors can be exchanged for another rifle with no restocking fee within 30 days of shipment. If you exchange a rifle for a lower priced rifle, the difference will be refunded back to you. Likewise, if you exchange a rifle for a higher priced rifle, you will need to pay the difference before your new rifle is shipped. The customer is responsible for shipping charges on the rifle being returned and the exchanged rifle.
ACCESSORIES RETURN POLICY
Accessories purchased directly through Knight Outdoors can be returned for refund or exchange for 30 days from the date received. Refunds are only given if the item returned is unopened and undamaged. If you return item(s) that are unused but opened, then you will receive a refund less a 25% restocking fee. The customer is responsible for shipping charges.
Unless specified otherwise on a preorder product or any other Knight product, its preorder fee is non-negotiable and non-refundable under all circumstances, including product and/or order cancellation. Unless specified otherwise, a product preorder fee goes toward the total product price, or taxed total product price for taxable customers, and the remaining total product price, or remaining taxed total product price for taxable customers, will be charged upon the preordered product’s shipment to the customer. By submitting an order containing any number of preordered products, the customer agrees to pay the preorder fee for each preordered product, forfeiting any negotiations over and any requests for refund on the product’s preorder fee, and agrees to have his or her credit card charged the remaining total product price, or remaining taxed total product price if the customer resides in a taxable state, for each preordered product upon its shipment to the customer. (Note: Knight Outdoors reserves the right to alter total product price for preordered product at any time before preordered product shipment.)